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For many decades, Lean Six Sigma has become one of the most widely adopted improvement strategies across various industries due to its capability in achieving enhanced quality, efficiency, and profitability while boosting productivity and attaining continuous improvement. However, is it still relevant today when Agile, AI, and Big Data are taking the business world by…
As the world evolves and embraces digital transformation in all aspects of life, businesses have started adopting digital solutions throughout their organizations to optimize and improve their business performance efficiently and effectively. Now, electronic invoicing (a.k.a e-invoicing) has emerged as another revolutionary digital innovation that works as an automated financial tool for organizations to streamline…
Isn’t it just so stressful when you can’t find something at the time you REALLY need it? Whether you’re at work or home, your stuff is just all over the place! There’s just too much clutter! Like, imagine you’re in a hurry to an important meeting but can’t find your documents. So, you had to…
Every company owner wants what is best for their company; talented and competent staff, state-of-the-art tools and materials, robust infrastructure, reliable systems, etc. However, most would prefer having all these at a low cost. Lean Six Sigma in BPO can help achieve this balance by improving efficiency and reducing costs. With how fast-paced and competitive…
Kanban helps in managing workloads to prevent the formation of bottlenecks by monitoring the number of tasks, the status, and the cruciality of each task. Therefore, if issues emerge, they can be quickly identified and addressed
PDCA Cycle – What is it and what can it do? The PDCA Cycle is a four-step iterative methodology utilized in solving problems, implementing solutions, and fostering change [1, 2, 3, 5]. The “PDCA” in PDCA Cycle stands for Plan, Do, Check, and Act. This methodology is also considered a project management tool that helps…
Multiple organizations worldwide are now widely exploring various strategies for quality and process improvements, especially Lean Six Sigma (LSS), to stay competitive in the current business market and meet customer’s expectations [1]. However, to deploy these initiatives successfully, adhering to the critical success factors when implementing them is paramount. Critical Success Factor (CSF) can be…
Will AI Disrupt The Consulting Industry? Artificial Intelligence (AI) is revolutionizing the world. Due to the hit of the COVID-19 pandemic, humanity was compelled to adopt digital alternatives to go about their lives as the “new normal” that accelerated the progress of AI development. Now, with the recent launch of ChatGPT, Bard, and other AI…
What Is Benchmarking? ‘Benchmarking’ is a systematic management tool in process improvement that measures and compares an organization’s process, product, or service performance[1,2] with those with better performance or those using world-class strategies – a.k.a. best practices[3,4]. Robert Camp (1989)[5], considered the founder of best practice benchmarking, defined the tool as the “search for industry best practices…
What Is Lean? Lean is a philosophical way of working used to detect and eliminate waste in a process based on customers’ perspectives[1,2]. This includes variability and uncertainty involving supply, demand, and time. For instance, prolonged waiting times, delays, defects/errors, and storing and inspecting data – all do not add value that customers are not…