- Learn how to investigate and solve your problems, so that you leave them behind for good.
- Root Cause Analysis (RCA) is a class of problem solv-ing methods aimed at identifying the root causes of problems or events.
- The natural tendency of many individuals and organiza-tions when presented with a problem is to hastily come to a solution – any solution. They do not systematically ana-lyze the problem to determine a root cause before consid-ering potential solutions.
- The course will cover Logical and Root Cause Analysis tools that can be applied to identify potential root causes, which will then be verified.