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KUALA LUMPUR, 20 November 2025 – MBizM Sdn. Bhd., Malaysia’s leading Lean Six Sigma training and consultancy provider, is proud to announce a new partnership with the International Lean Six Sigma Institute (ILSSI). This partnership will undoubtedly strengthen MBizM’s mission to provide globally recognized and continuous improvement training to professionals and organizations across industries throughout…
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For many decades, Lean Six Sigma has become one of the most widely adopted improvement strategies across various industries due to its capability in achieving enhanced quality, efficiency, and profitability while boosting productivity and attaining continuous improvement. However, is it still relevant today when Agile, AI, and Big Data are taking the business world by…
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As the world evolves and embraces digital transformation in all aspects of life, businesses have started adopting digital solutions throughout their organizations to optimize and improve their business performance efficiently and effectively. Now, electronic invoicing (a.k.a e-invoicing) has emerged as another revolutionary digital innovation that works as an automated financial tool for organizations to streamline…
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Isn’t it just so stressful when you can’t find something at the time you REALLY need it? Whether you’re at work or home, your stuff is just all over the place! There’s just too much clutter! Like, imagine you’re in a hurry to an important meeting but can’t find your documents. So, you had to…
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PETALING JAYA, 11 September 2024 – MBizM Sdn. Bhd. has successfully completed the Lean Six Sigma Green Belt Certification Course, a comprehensive 5-day training program held at the Acappella Suite Hotel, Shah Alam over two sessions: 3rd-5th September (Session 1) and 10th-11th September (Session 2). This marks the first time MBizM Sdn. Bhd. has offered…
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Every company owner wants what is best for their company; talented and competent staff, state-of-the-art tools and materials, robust infrastructure, reliable systems, etc. However, most would prefer having all these at a low cost. Lean Six Sigma in BPO can help achieve this balance by improving efficiency and reducing costs. With how fast-paced and competitive…
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Petaling Jaya, 15 MAY 2024 – MBizM Sdn. Bhd. , the renowned Lean Six Sigma (LSS) consulting and training provider in Malaysia, is excited to announce the launching of the Lean Six Sigma Green Belt Certification Course exclusively for micro-SMEs in Malaysia under the MSME Development Initiative as part of HRD Corp’s newly introduced Program Latihan…
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Petaling Jaya, 10 May 2024 – MBizM Sdn Bhd, the No.1 Lean Six Sigma consulting and training provider in Malaysia, is honoured to announce the collaboration with the Faculty of Mechanical & Manufacturing Engineering (FKMP) from Universiti Tun Hussein Onn Malaysia (UTHM). This exciting collaboration aims to offer the faculty’s postgraduate students the opportunity to participate in…
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Kanban helps in managing workloads to prevent the formation of bottlenecks by monitoring the number of tasks, the status, and the cruciality of each task. Therefore, if issues emerge, they can be quickly identified and addressed
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On January 17, 2024, Air Selangor held a remarkable award and certification ceremony titled “Majlis Penganugerahan dan Penyerahan Sijil” at MBSA Convention Centre, Shah Alam for the Lean Six Sigma Deployment Programme 2.0. The event aimed to celebrate the success of the 37 programme participants in the second batch, recognizing their accomplishments in implementing improvement…
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PDCA Cycle – What is it and what can it do? The PDCA Cycle is a four-step iterative methodology utilized in solving problems, implementing solutions, and fostering change [1, 2, 3, 5]. The “PDCA” in PDCA Cycle stands for Plan, Do, Check, and Act. This methodology is also considered a project management tool that helps…
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Multiple organizations worldwide are now widely exploring various strategies for quality and process improvements, especially Lean Six Sigma (LSS), to stay competitive in the current business market and meet customer’s expectations [1]. However, to deploy these initiatives successfully, adhering to the critical success factors when implementing them is paramount. Critical Success Factor (CSF) can be…
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Will AI Disrupt The Consulting Industry? Artificial Intelligence (AI) is revolutionizing the world. Due to the hit of the COVID-19 pandemic, humanity was compelled to adopt digital alternatives to go about their lives as the “new normal” that accelerated the progress of AI development. Now, with the recent launch of ChatGPT, Bard, and other AI…
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What Is Benchmarking? ‘Benchmarking’ is a systematic management tool in process improvement that measures and compares an organization’s process, product, or service performance[1,2] with those with better performance or those using world-class strategies – a.k.a. best practices[3,4]. Robert Camp (1989)[5], considered the founder of best practice benchmarking, defined the tool as the “search for industry best practices…
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What Is Lean? Lean is a philosophical way of working used to detect and eliminate waste in a process based on customers’ perspectives[1,2]. This includes variability and uncertainty involving supply, demand, and time. For instance, prolonged waiting times, delays, defects/errors, and storing and inspecting data – all do not add value that customers are not…
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Finance organizations are experiencing challenges due to the growing competition in today’s advanced business environment (Madhani, 2020; Singh & Rathi, 2018). To gain a competitive advantage and stay in business, these organizations need to eliminate operational waste and enhance their efficiency and productivity to better manage their operational capabilities, increase customers’ satisfaction, and achieve their…
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Have you ever had your eye on getting yourself Lean Six Sigma certified but don’t know which certification you should get? Yellow Belt? Green Belt? Black Belt? Well, not to worry! Scroll down and let’s explore the details and qualification criteria for each Lean Six Sigma (LSS) certification and see which suits you best! WHITE…
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Kuala Lumpur, 10 JULY 2023 – MBizM Group, the leading Lean Six Sigma training and consultancy provider in Malaysia, is pleased to announce its accreditation by PeopleCert for our newest addition to our programme portfolio, the IASSC Lean programmes. This accreditation recognizes MBizM Group’s expertise in delivering comprehensive Lean training programmes that align with the…
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It has already been established that the deployment of Lean Six Sigma, Design Thinking, and Agile independently are already quite effective in solving issues within an organization. So, imagine how powerful they can be when integrated together. This article briefly describes each of these methodologies and how their integration can be used to provide a…
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‘Kaizen Event’ is a focused and structured continuous improvement project, using a dedicated cross-functional team to address a targeted work area to achieve specific goals in an accelerated time frame (usually 1 week or shorter) In layman’s terms, a Kaizen event is an intensive and short-term project where employees of different organizational branches work together to implement actions to enhance and improve an existing process
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Where is the stationery market headed? Fascinatingly, pencils are highly regarded as being mightier than pens because they can write 17.5 times longer than a pen can. Paper clips were once used as a symbol of Nazi resistance by Norwegian troops, and as serendipity has it, post-it notes were actually an accidental invention..
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It is vital to choose the right training provider to feed the organization’s operational excellence needs
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Petaling Jaya, 30 JUNE 2022– MBizM Group, the Lean Six Sigma training and consulting firm in Malaysia, is honored to be one of the training providers to partner with the number one pioneer in German TVET institution in Malaysia, the German-Malaysian Institute (GMI). This partnership is a steppingstone for MBizM Group in providing Lean Six…
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The concept of traditional learning and education has evolved radically over the past couple of years. Students are developing from carrying thick books to e-books, from physical classes to online classes. Online learning or e-learning has become part and parcel of our lives, especially when the COVID 19 pandemic hit our country. The pandemic made…
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What is A Project Charter? Establishing a project charter is the first step and the most fundamental one in the Lean Six Sigma methodology. Project Charter is a document that officiates and formalizes the existence of a project. It is a document that provides high-level information on all aspects of the project, right from the…
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Organisasi yang besar mahupun peniaga kecil dan sederhana, memerlukan penambahbaikan dalam organisasi dari segala aspek yang berkaitan dalam menggerakkan perniagaan dengan lebih baik. Penambahbaikan perlu dibuat dalam memastikan perniagaan yang dijalankan berada dalam landasan yang betul selari dengan visi dan misi syarikat. Hal ini demikian kerana, dalam mendepani cabaran teknologi yang berkembang pesat para ahli…
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The world of technology is no longer jargon for us. We have been adapting to technology for quite some time now, and it is not just something that we use in our daily lives but also a core enables to businesses now. Business owners are now chasing over to pivot their business quickly to the…
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Kuala Lumpur, 5 AUGUST 2021 – MBizM Group, the Lean Six Sigma training and consulting firm in Malaysia is proudly announcing a partnership with Global Skill Development Council (GSDC) for Lean Six Sigma examination and certification. This partnership is a symbol of quality that reflects our company’s commitment to continuously improve the quality and our…
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Lean Six Sigma is a process improvement methodology which is designed to eliminate waste and reduce variations in any given operation or business functions. It hinges on the premise that behind every underlying organizational problem is a problematic process and that the problem could be mitigated through structured improvement of the governing process. Lean Six…
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Kuala Lumpur, 2 JUNE 2021 – MBizM Group, the Lean Six Sigma training and consulting firm in Malaysia, is honored to be one of the training providers in Malaysia to be accredited by PeopleCert for IASSC Exams. This accreditation is a symbol of quality that reflects our company’s commitment to continuously improve the quality and…
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Kindly be informed that in consonance with the latest circular by HRD Corp on the 25th of January 2021, all trainings conducted by training provider must be registered with HRD Corp under the SBL KHAS scheme. This circular will be effective from 1st April 2021. To ensure smooth transaction on both training provider (TP) and…
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What is Voice of Customers? Every business in any type of industry has its own targeted customer and audience. Voice of the Customer is how company take note and listen to customer’s feedback or testimonial about their brand, product or services. Voice of Customer (VOC) is also customer’s voicing out their opinion, expectations, preferences of…
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What is Root Cause Analysis? Root Cause Analysis (RCA) is a systematic way of identifying the root cause of an issue as part of the problem-solving methodology. Root causes are principal underlying causes that result in a particular problem or issue. In their earnest quest to solve problems, many organizations resort to identify symptoms and…
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After listening to my explanation on DOE, my colleague looked quite puzzled. He asked, “If we are focusing on improving CX, would not common sense dictate that the High Level factor e.g. the proactive approach should be part of any combination of levels that could result in higher CX? Do we even need to conduct…
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Y=f(X) is a function which describes the relationship between the input variable, X and the output variable, Y. Since Y is expressed as a function X, Y is therefore dependent on X. For this reason, Y is also known as the dependent variable while X is known as the independent variable. In process…
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About Design of Experiments (DOE) As its name suggests, Design of Experiments (DOE) is a systematic method which requires the conduct of experiments to study how the changes in input variables or factors (commonly denoted as X) affects the output variable or response (commonly denoted as Y). DOE is useful in differentiating between…
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‘Oh, no! It is going to be a tough year for us’, or ‘how are we going to survive being jobless after we graduated?‘ these are the words we might hear now especially from the fresh graduates and retrenched workers. Who would have thought that we will be spending almost half of the year stranded…
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On the 11th, 12th, and 13th of August 2020 and 1st, 2nd, 3rd of September 2020, I attended the Green Belt Public Training organized by MBizM Group Sdn Bhd, which was held at the Best Western Hotel Petaling Jaya for the first session and Hilton Hotel, Petaling Jaya for the second session. The participants consist…
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Lean Six Sigma Certification, Is It Worth It? Are you familiar with the word Lean Six Sigma? Have you ever encountered any process that requires a Lean Six Sigma methodology? Lean is a method to eliminate waste, whereas Six Sigma is focusing more on reducing process variations or problems in a process. Lean Six Sigma…
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PROCESS EXCELLENCE PROGRAMME (Government Agency) SUMMARY On the 10th, 11th and 13th of February 2020, as interns of MBizM Group, we were assigned to attend a process improvement simulation organized by MBizM Group which was held at a government agency. The participants consist of 27 to 30 staff members from various divisions throughout the three…
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At the end of 2019, the world was shaken by the news of a novel threat in the name of “Coronavirus”, abbreviated as Covid-19. Epicentered at China, the disease began spreading rapidly throughout the world and the number of infected people increasing exponentially day by day, the World Health Organization (WHO) declared it as a…
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Lean and Six Sigma are two prominent continuous improvement methodologies that has been prevalent lately given its high success rate within the industry or business world. It is necessary for organizations to learn what about these philosophies enable such accomplishment. Lean and Six Sigma are two different schools of thought, fused for greater proficiency in handling or improving organizational processes.
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Lean Six Sigma Tools Lean Six Sigma is the combination of both Lean and Six Sigma methodology which emphasises on two essential components of business processes. It is a process to streamline, improve and optimize every aspect of an organization by eliminating waste and reducing variations. The 5S Systems The 5S System is a…
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Six Sigma Skills and Employability Globalization opens the doors of opportunity for a nation to increase its development in political, social and economic sectors. It stimulates the growth of economy by providing more job opportunities, thus increasing the employment rate. Despite the increasing number of job vacancies, globalization also brings about competition among individuals who…
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Lean Six Sigma methodology & Industry 4.0 Industry 4.0 stands for the fourth industrial revolution which is defined as a new revolution in the aspect of organizational practices that are geared towards increasing customers’ satisfaction and fulfilling their requirements through the use of data and cyber-physical system The Transition from Industry 3.0 to Industry 4.0…
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Bank of America Bank of America is a prominent American multinational investment bank and financial services company. Operating in 40 countries across the globe, with trading asset of around 11% in the first quarter of 2018. In 2011, the organization was determined to adopt Lean Six Sigma improvement program as an effort to improve…
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Lean Six Sigma (LSS) – How something purely built around measurements can make and break the job market? Department of Statistics Malaysia confirms an unemployment rate of 3.4% in the month of June 2018. According to Malaysian Industrial Development Finance (MIDF) our current statistics are not alarming but this is definitely not something…
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The mounting trend and concern of competition in the business industry led to the approach of seeking better ways of doing things in the management purview. Quality management used to be a peripheral expanse to the core management structure within organizations. This however changed the course of how quality used to be seen which now, is more of anoverriding management phenomenon that organizations use to manoeuvre business objectives effectively.
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The mounting trend and concern of competition in the business industry led to the approach of seeking better ways of doing things in the management purview. Quality management used to be a peripheral expanse to the core management structure within organizations. This however changed the course of how quality used to be seen which now, is more of anoverriding management phenomenon that organizations use to manoeuvre business objectives effectively.
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Lean Six Sigma is a hybrid, structured and scientific continuous improvement methodology which is at the peak of its ascendancy in the modern era. Touted as the latest management philosophy of the twenty-first century, Lean Six Sigma’s aptitude in managing and improving organizational routines or processes has been endorsed by numerous global organizations.
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Meridian Biz Management has been officially launched in the month June 2009 and it offers a range of Six Sigma, Lean, Quality and Soft Skills Training and Consultancy Programmes. Meridian Biz Management is also…
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MBizM, the organisation providing training and consultancy services in Lean and Six Sigma related programmes is pleased to announce the first successful candidate of the International Association for Six Sigma…
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MBizM (Meridian Biz Management) is registered with PSMB / HRDF to provide selected 1Malaysia Training Programmes on Lean Six Sigma and Special Skills. The 1Malaysia Training Programme was established with…
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On Friday 23rd July 2010, Meridian Biz Management became a private limited company known as MBizM Sdn Bhd. “The success of our enterprise, Meridian Biz Management has encouraged us to provide better service…
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MBizM Group (Meridian Biz Management), is proud to announce that it is now accredited by the Council for Six Sigma Certification, acknowledged globally as one of the most respected professional accreditation body…
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MBizM Group, the Lean Six Sigma training and consulting firm in Malaysia, announces a joint collaboration with Chalon Performance Consulting (CPC), an Australian Management Consulting firm that prides itself in…
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MBizM Group, the business and management consultancy firm known for its expertise in Lean and Six Sigma training and consultancy programmes, has announced the opening of its new branch in Australia under the…
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In Lean Six Sigma a process capability always explains the capability of the process performing at one particular point in time. A process capability is always calculated considering the points or data which falls within the…
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Where it use to be a time when inspecting products was pivotal, it came to awareness that a process underlies the essence of quality. In a nutshell, ensuring the quality of process is synonymous to ensuring the quality of…
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The nature of any aspect in today’s world is rapidly evolving or ever-changing, which applies likewise when it comes to the economy. The economy, especially in this modern and globalized era requires swift response at…
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